Tucson’s Catalina In-Home Services Is Once Again Recognized as Among the Best in the U.S. Home Care Pulse, a national satisfaction research and quality assurance firm specializing in private duty home care, has recognized Tucson’s Catalina In-Home Services as one of the premier home care providers in the nation. Catalina received the 2020 Best of Home CareProvider of Choice and Best of Home Care-Employer of Choice awards and was once again selected for the Best of Home Care Leader in Excellence award, one of only 13 companies in the US to receive this prestigious designation for five consecutive years.
The Best of Home Care® awards are based upon annual satisfaction ratings from clients and caregivers that demonstrate the highest level of quality, professionalism and expertise in personal care and support services as measured against industry benchmarks and peer performance. These conclusions are reached after tallying the results of confidential telephone interviews of up to 10% of randomly selected clients and/or caregivers each month. Approximately 1800 companies across the country participate in this ongoing process. 55 of these are in Arizona.