Catalina Care Model
Guided by compassion, professionalism, and commitment to excellence
A Specialist in Homecare
Catalina clients receive the highest standard of skilled caregiving with expert management and thoughtful concierge customer service.
Care Partners and Advocates
Catalina approaches care planning as a collaboration with clients and families. Professional structure and expertise assists in achieving individual care goals for a customized and coordinated experience with home care. Administrators and nurses are available with information and suggestions to assist with a calm, caring, and organized approach to decision making.
Catalina has extensive experience coordinating with doctors, client representatives, long-term care insurance companies, assisted living facilities, and other care providers to promote the best possible outcomes for clients. Experienced Care Coordinators in the Catalina office can make community referrals when a client needs to connect with additional speciality services.
All Catalina caregivers are industry-premiere professionals trained and prepared to deliver the highest quality care according to the Catalina Care Model. Care Coordinators carefully consider the health and social needs of each client, striving to create complementary matches for the best possible social support. To read more about this premiere workforce please see Catalina Caregivers.
Catalina client care is overseen by experienced nurses who ensure a coordinated effort by caregivers. In all types of living situations – at home, in a senior community, or in a nursing home – clients benefit from the added safety of independent clinical oversight. Read more about this essential component of the Catalina Care Model in Nurse Services.
Recognizing the need for assistance can be a difficult change for independent seniors. Catalina will support you with dignity, respect, and decades of experience in helping clients live at home.
Complimentary In Home Consultation
A nurse or Care Coordinator is available to visit your residence to discuss initiating services. Consultations cover a range of topics like client care goals, schedule options, preliminary assessment of care level, and clear explanation of the financial agreement. If you would like to learn more about Catalina services but aren’t ready for an in-home consultation, Catalina can provide information about our rates, caregivers, and other inquiries by mail, email, phone, or in-office meeting. Call 520-327-6351 to set up an appointment.
Create a Care Plan
Most new clients receive their first complimentary visit from a Catalina Nurse before caregiving service begins. While visiting, the nurse collaborates with clients and families to develop a personalized care plan. The nurse will ensure Catalina has an accurate medication list and contact information for physicians and other care partners. A copy of the care plan is kept in the home and caregivers check the plan for instructions and directives. Caregivers report on fulfilling the care plan by completing a care log at the end of each shift.
Establish a Schedule
Match with Caregivers
Enjoy the Benefits of Catalina In Home Care
We have guided thousands of clients in creating and implementing individualized care plans to achieve goals of living independently, maintaining quality of life, staying connected to family and engaged in social life, managing chronic conditions, returning home and adjusting after a medical procedure, and avoiding unnecessary hospitalizations. Catalina clients experience compassionate, coordinated care and expert support delivered to the highest standard of excellence.
Our Caregivers share the Catalina values of honesty, respect, integrity, clear communication, and teamwork. This culture attracts Tucson’s most talented caregivers.
Culture of Respect
Catalina Caregivers are respected and valued professionals in the field of in home care. Our exceptional employer reputation among the region’s professional schools and in the wider community attracts and retains trusted and dependable caregivers. Catalina shows respect for the caregiving team through competitive compensation, a rich benefits package, and compassionate management.
Applicants must have clean nationwide criminal history background check, clean driving record, verifiable work history, and personal references. Catalina only hires caregivers who have received professional training, and applicants must demonstrate professional proficiency by passing Catalina’s rigorous in-office skills exam. All new caregivers receive a skill assessment and review conducted by a nurse in the Catalina Skill Lab and must attend a thorough orientation to Catalina’s policies and care model.
Catalina assumes management responsibility for payroll and related taxes, benefits, liability insurance, worker’s compensation, scheduling, and caregiver oversight. Caregivers are employees of Catalina. Every caregiver receives routine in-person evaluations, and must attend twice annual general staff meetings. All caregivers maintain current CPR and first aid credentials, HIPAA and OSHA training, fingerprint clearance credentials, driver’s licence and car insurance, negative TB test, and have a legal right to work in the United States.